Terms and Conditions
The provider of products or services will hereinafter be referred to as the company.
The recipient of products or services will hereinafter be referred to as the customer.
The agreement between the customer and the company will hereinafter be referred to as the order.
The paper, research document, or other product or service provided by the company will hereinafter be referred to as the paper, product, or service.
This document constitutes the entire agreement and all encompassing terms and conditions as agreed upon between the customer and the company.
Our Industry leading Guarantee:
- The company’s iron clad guarantee ensures that your order will be delivered to you on time. Simply request a partial or full refund if we miss an agreed upon deadline, and if we are solely responsible, we will release refund.
- We scan every paper for authenticity before we send it to the customer. You can be sure that paper is unique. If the customer will find any plagiarized abstract in the paper, we will release full refund for this order.
- Our standard page is 320 words per page, Times New Roman12, double-spaced.
The company and its staff would like to thank you for selecting our services. Our mission is to provide the highest quality academic products and premier services to our customers. Our number one goal is to ensure your academic success. Please direct your problems or questions our way and we will try to help.
When the customer places an order with our company you agree to be bound by the terms and conditions of this user agreement. You acknowledge that you have read the terms and conditions document and understand it in its entirety. If clarification of any term or condition is required, you will make such request prior to entering into an agreement with the company.
You understand that the company makes no claim nor-guarantee that our products or services will improve or otherwise affect your grade. The products and services we provide are strictly for reference only and are prepared to meet your scope and specifications.
Upon acceptance of these terms and conditions, you the customer authorize the company to charge your credit card or other payment method per the agreed upon price for products and services. You agree to the total payment as indicated on the order you placed with company.
Choosing the Writer
The Company chooses the appropriate writer for every specific order and the Customer is not required to choose the one. Customer may request for a specific writer and the Company does her best to assign the order to the specific writer chosen by the Customer. However, our writers serve multiple clients and availability is not a guarantee. The order might be be reassigned to another writer to be accommodated if the original [chosen] writer is fully loaded with orders or is not available.
Free Revision Policy
The company’s Free Revision policy is a service provided by the company to ensure total customer satisfaction. To take advantage of this free service, the customer must contact the company within 21 days of the initial completion date of the project and submit your formal request. In the case of larger projects, such as a thesis, research proposal, or dissertation chapter writing, the company at its own discretion may extend the notification deadline to 40 days from the initial completion date of the project.
When initiating a Free Revision, customer is not eligible to change/ amend initial instructions provided upon placing an order. The initial instructions for the order remains in place as originally submitted. Any remark/ comment that does not correspond with initial instructions is not a subject to a Free Revision.
If the customer has not contacted the company within the 21 day grace period, it is inferred and agreed that the customer is 100% satisfied with the work provided by the company. Requests submitted beyond the 21 day grace period are not eligible for the Free Revision service.
The company is committed to customer satisfaction. In the event the customer has missed the 21 day deadline, the company will allow the customer to amend the order and the company will provide an updated paper for a nominal fee which is determined by the company.
Free Add-Ons Policy
Bibliography page, title page and outline are free of charge. Bibliography page is added every time if our writer used sources for the paper.
Title page and outline are added upon request. Customer should ask about title page or outline in the Instructions part of the order form and our writers will do.
Note: Annotated bibliography, extended outline and other add-ons with written content are not free of charge. Customer should order additional pages if any content should be added to free add-ons.
The customer may request a partial or full refund if not satisfied with the product or service provided by the company. The reported issue will be reviewed by our Quality Assurance department and a decision will be made. The company reserves the right to approve or disapprove a refund request. The company will review each case on an individual basis.
To be eligible for a refund the customer must submit a formal refund request to the company within 96 hours of the initial completion of your order. If the customer has not contacted the company within the 96 hour grace period, it is inferred that the customer is 100% satisfied with the work provided by the company. Refund requests submitted beyond the 96 hour grace period will not be honored.
The Customer can not initiate the charge back but should contact the Company with specific concerns. Confidentiality policy will not cover the Customers who initiated charge backs.
Order Cancellation Policy:
The customer may cancel the order at any time, providing the cancellation request is submitted before the writer has begun working on the paper. All cancellations must be communicated to the company, formally in writing, through email.
The company reserves the right to approve or disapprove a cancellation request based on a customer violation of the this agreement. The company will review each case on an individual basis.
The Customer can not cancel the order if the order in progress or is done.
Delivery Deadlines and Cause for Delay:
Billing Verification: It is the sole responsibility of the customer to provide accurate billing information to the company. When the company initiates a request for verification of billing information, the customer must comply immediately. This will ensure that your billing information complies with our anti-fraud policy. The company is not responsible for delivery delays should the customer fail to provide prompt billing verification.
Contact via Email Communication: Email messaging system is a reliable and efficient method to communicate with our customers. However, it is the sole responsibility of the customer to monitor the email account that you specified when placing your order. You must respond promptly to any questions, concerns, or additional instructions needed by our writer or project manager. The company is not responsible for delivery delays in the event that the customer fails to check and respond to emails promptly. Customer neglect will not constitute the basis for a refund.
Contact via Phone: The customer must specify a valid phone number in the order form. The phone number might be used for immediate clarification of the instructions. The company is not responsible for delivery delays in the event that the customer’s phone number is invalid or if the customer ignores phone calls. Customer neglect will not constitute the basis for a refund.
Editing: Changes to the scope of work or project instructions initiated by the customer will be considered editing. Any request for editing will automatically change the deadline accordingly. Editing services will incur additional charges applied to the customer’s account and will not fall under the company’s free revision policy.
Writing a part of the paper earlier then the whole draft: The Customer should place a separate order for one or more pages if the outline, abstract or the part of the should be delivered earlier. For example: the Customer needs an abstract to Thesis will be delivered in three days and the whole thesis is needed in fourteen days. The Customer should order one page in three days and the rest of the pages in fourteen days. The abstract will not be delivered in three days if the whole draft was ordered in fourteen days.
Failure to provide clear instructions: The customer must provide clear and precise instructions. The company cannot and will not provide any warrantee or guarantee if the customer fails to provide clear and precise instructions at the time the initial order is placed per the following schedule:
- For orders placed requiring a 48 hour to 14 day lead time, the entire scope of the project and clear instructions, must be received by the company within 8 hours of the receipt of the customer’s order.
- For orders placed requiring a 12 hour to 24 hour lead time, the entire scope of the project and clear instructions, must be received by the company within 1 hour of the receipt of the customer’s order.
- For orders placed requiring a 12 hour lead time, the entire scope of the project and clear instructions, must be received by the company within 30 minutes of the receipt of the customer’s order.
Failure by the customer to provide the entire scope of the project and clear instructions per this schedule is a violation of the terms and conditions of the agreement. The customer will then forfeit any claim to any implied warranty or guarantee.
Matching Academic Level:
It is the sole responsibility of the customer to select the appropriate academic level at the time that their order is placed with the company. The customer assumes full responsibility of their selection, regardless if their error was by accident or with intent. If you have made an order entry error, please contact the company’s customer support service immediately. A revised customer order will constitute a revised deadline.
A change to the academic level may result in a change in the cost of the product. The customer agrees to, and will submit any additional fees, prior to the company performing any work on the product or service.
Specification of Sources: In the unusual case that information sources required for your project are rare, obscure, not open sourced, or otherwise not readily available to the general public; it is the customer’s responsibility to provide such materials. The customer must provide said materials at the time that the initial order is placed per the following schedule:
- For orders placed requiring a 48 hour to 14 day lead time, all source information, must be received by the company within 8 hours of the receipt of the customer’s order.
- For orders placed requiring a 12 hour to 24 hour lead time, all source information, must be received by the company within 1 hour of the receipt of the customer’s order.
- For orders placed requiring a 12 hour lead time, all source information, must be received by the company within 30 minutes of the receipt of the customer’s order.
Failure by the customer to provide source information per this schedule is a violation of the terms and conditions of the agreement. The customer will forfeit any claim to any implied warranty or guarantee.
Payment: the company cannot begin working on your order until your full payment is received. The company is not responsible for delivery delays should the customer fail to pay for the entire order on time.
While the company strives to provide the highest level of customer satisfaction, we are not responsible for any delivery issues caused by the customer. This includes, but is not limited to the following: mail captured by the customers spam filter, incorrect email address submitted by customer, the customers’ inability to access the internet, or any form of neglect by the customer. It is the sole responsibility of the customer to maintain up to date software and provide accurate contact information.
Our customer service department is available 24 hours a day to assist you with delivery issues. It is your responsibility to contact us in a timely manner, in the event that you have not received your product as scheduled. In the unlikely event that your order is not delivered by the agreed upon deadline, the customer may request a partial or full refund from the company. It is the sole discretion of the company to approve or disapprove the customer’s request on an individual case by case basis.
Should the customer fail to comply with his or her responsibilities as outlined in the agreement he or she shall forfeit any claim to any implied warrantee or guarantee.
It is unlawful to use a stolen credit card. Any such violation will be reported to the proper authorities including State and Federal Agencies. It is our policy to assist law enforcement agencies in the fight against cyber crime. We will report all fraudulent orders and pursue prosecution to the fullest extent of the law.
By submitting your order to the company, the customer acknowledges that you have read and understood all of the terms and conditions included in this document. These terms and conditions constitute a binding agreement between the customer and the company.
The customer agrees that they are not entitled to any additional warranty beyond the terms and conditions specified herein.
The customer acknowledges that the products and services provided by the company are for reference only and are not intended to be submitted as finished works. The sole purpose of the products and services provided by the company are to assist the customer in writing their own assignments.
It is the sole responsibility of the customer to research and abide by the laws of your state, territory, or country, with regard to the purchase and use of academic writing assistance and related services provided by the company. If you do not fully understand the legal restrictions in your state or territory, please contact your State Attorney General’s office or equivalent legal entity, prior to placing your order with the company.
The customer is hereby given notice and must agree to the following condition: When placing your order with the company the customer agrees that you will not use the products we provide for any other purpose except as a unique reference. In the event that any product that is provided by the company is to be used for any purpose other than as reference material you will assume all responsibility for violating the terms and conditions of the service we provide. You agree and understand that any additional labiality incurred by your violation of this agreement is solely your responsibility.
The company does not and cannot guarantee that editing, proofreading, formatting services will be plagiarism free. Papers that are not written by the company will not be scanned or reviewed for plagiarism. The company shall not refund any amount in the event that a proofread/formatted paper is considered to be plagiarized.
The company reserves the right to contact its customers by email regarding new services, discounts, special offers, and any other information that we deem to be useful for our customers.